Core Philosophy

The Law Offices of Matthew S. Hirsch LLC practices law with the following principles in mind:

• "Customer service" and "client satisfaction" are paramount. Providing solid customer service and client relations are essential to a successful practice and attorney-client relationship. In addition to having quality legal representation, clients are entitled to have phone calls returned promptly, entitled to be timely provided with answers to their questions, and entitled to be kept updated regarding the status of their case. No exceptions, no excuses.
• No client is more important than another. Relative to our personal injury cases, we treat and respect all clients equally regardless of case value. The case that may be valued at $10,000 receives the same treatment as the case that may be valued at $1 million. Relative to our business practice, we believe that our smaller corporate clients should receive the same attention and treatment as our larger corporate clients.
• No case will be accepted unless the firm is qualified to best represent your interests. The Law Offices of Matthew S. Hirsch LLC prides itself on limiting its practice to personal injury, business and employment law. Many attorneys claim to "do it all." Attorney Hirsch has discovered that the attorney who claims to "do it all" rarely has the specialized knowledge to effectively represent his or her client. Every client deserves to have an attorney with the experience to handle the legal issue presented by the client. If the Law Offices of Matthew S. Hirsch LLC is not qualified to handle your legal issue, we will refer you to someone who is.
• Respect and courtesy to the court and your adversary will best serve the client. Many people believe that as a litigator, you best serve your client being hard-nosed and difficult towards your adversary at all times, and that any signs of courtesy and respect are signs of weakness. Nothing could be further from the truth. As evidenced by the results he has obtained, Attorney Hirsch is tenacious and adversarial when it is necessary. However, he strongly believes that an attorney that does not respect the opposing side is doing a disservice to the client.
• Although most cases are resolved by way of settlement, every case is handled as though it will be tried in court. The Law Offices of Matthew S. Hirsch LLC prepares for every case as though it will require a lawsuit and then a trial. Even if it does not reach trial, a successful resolution can only be achieved if the case is thoroughly investigated and handled. Some attorneys build reputations that they will not try cases which may lead to less than favorable settlements. Unlike these attorneys, Attorney Hirsch has built a reputation as someone who looks forward to trial if that is what is necessary to best serve the client's interests.
• Frivolous cases have no place in our judicial system. The Law Offices of Matthew S. Hirsch LLC will only accept cases that have merit; cases in which there exists a genuine legal dispute. No one benefits from the filing of a frivolous case, and the attorney that files such a case only hurts the reputation of our profession, our legal system, and most important, our clients.

The above-stated principles represent the core of this firm's philosophy. We welcome you to contact us for more information about the firm. You may also browse our web site to learn more about Attorney Hirsch and the firm's practice areas. If you feel that we may be able to assist you, please do not hesitate to contact us at (203) 261-5400 or fill out our contact form.